Prime Video App Issues
Current Issues with Prime Video
There are several reported issues with the Prime Video app, including:
Outdated App
An outdated Prime Video app on your iPhone or iPad can cause streaming issues. You can head to the App Store and update the app.
Content Protection Standards
You may see the error message "This device does not meet content protection standards" when trying to play Prime Video on your Mac mini. This issue is related to the device's hardware and software configuration.
Power Management
Watching long videos on an M1 MacBook Air may cause the device to drain its battery quickly, as video playback consumes significant power.
Safari Compatibility
Some users have reported issues playing Prime Video content using Safari on their Macs.
Downloaded Content Playback
Downloaded Prime Video content may not play when the iPad is connected to a TV through a Lightning and HDMI adapter.
Conclusion
If you are experiencing any of these issues with the Prime Video app, it is recommended to check for app updates, ensure your device meets the content protection standards, adjust power settings, and try using a different browser or device. If the issue persists, you can contact Amazon's customer support for further assistance.
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